We are looking for our future Sales Administration Assistant (M/F) to join our team based in Madrid.

Reporting to the Sales Administration Manager based in France, you will work closely with a multicultural team of around twenty people in France, responsible for managing orders from Bridor clients worldwide, as well as with a local team of around ten people in Madrid, focused on developing the business in Spain.

Some of the key responsibilities for this position include:

• Processing customer orders
• Managing the shipment of samples and other order-related documents
• Handling stock shortages
• Managing after-sales service (liaising with carriers and customers)
• Initiating and processing customer complaints
• Coordinating with internal teams to obtain answers to customer requests
• Supporting the Sales team and customers while developing strong relationships with them
• Ensuring the highest level of customer satisfaction and reporting any obstacles to this objective
• Monitoring delivery incidents in coordination with customers and carriers
• Setting up and updating specific information related to your customer portfolio
• Preparing and formatting commercial offers
• Managing the onboarding of new customer accounts

With a degree in business, languages, or administration (Bachelor’s degree or equivalent), you are comfortable using IT tools and ideally have some initial experience with SAP.

You already have a solid understanding of this role, with at least two years of experience in a similar environment.

Well organized and detail-oriented, your strong interpersonal skills help you communicate effectively with customers as well as with internal departments (Sales, Quality, Logistics, etc.).

Fluency in English, and Spanish is essential for this position. French would be a plus. 

WHY JOIN US?

• A pleasant working environment alongside passionate experts

• A dynamic and fast-growing company where innovation plays a key role

• A family-owned company with an international presence offering great career development opportunities

Are you looking to put your skills to work in an ambitious new project within a fast-growing environment? Don’t hesitate to apply!

Bridor is a dynamic, innovative company that manufactures and markets a gourmet range of premium viennoiserie, bakery and patisserie products in over 100 countries worldwide! Today, Bridor generates sales of 1.6 billion euros thanks to the 4800 passionate employees who contribute to its development every day. As people are at the heart of our business, we offer you the opportunity to join our teams in a quality working environment in a fast-growing family business, and to progress thanks to high-quality professional support. Joining Bridor also means joining a company committed to a strong approach to Corporate Social Responsibility. We are deeply committed to the well-being of men and women and to the preservation of our terroirs.